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Glenmoore
Lodge
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...Policies...
​View from balcony Lodge room 1 
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Check in is from 3pm to 8pm.  If you will be arriving later than 8pm, please call or email to make late check in arrangements.  If you arrive earlier than 3pm, please feel free to stop by the lodge to see if your room or cabin is ready early, however your room/cabin is not guaranteed ready until 3pm.
We greatly appreciate it if you are able to advise us of your approximate arrival time.

Check out is at 10am. 
Late departures will incur a charge of the daily rate.
Between 10pm and 9am is our QUIET time. Please be respectful of our other guests and neighbors. 

Minimum stay in our cabins is 4 nights however it is 3 night minimum stay in the main lodge.   Minimum stay for special events and holiday weekends is 4 nights.  
Access to the property and its amenities is restricted to registered guests only.
Maximum occupancy must not be exceeded to meet state fire codes. Violating occupancy rates will result in eviction

Additional persons in room - $35/night
Rooms/Cabins must be returned in the condition it was found.
Charges apply for excessive housekeeping.
Dishes are guests responsibility ​for those with kitchens.
While accidents happen, a fee will be charged if there is any stolen/broken/damaged property such as but not limited to any bedding, furniture, carpet, etc. (fee determined based on amount of damage)
Any lost revenue for time to repair will also be applied.

$50 fee if room key is lost or not returned.

 ​​We understand that people have friends and family in the area, but only paid guests are allowed on the premises.

No swimming, boating, paddle boarding, or use of any floats in the Lake if there is thunder, lightning or if it’s raining.

NO SWIMMING AFTER DUSK

Make sure you are completely dry before entering the lodge PLEASE!!! Rugs carry moisture and after time can create an odor. We don't want the lodge to have an odor that turns off our guests. We take pride in our cleanliness and hope to maintain a clean, non musty environment for our guests.


We do NOT allow pets at the lodge, but there are local pet hotels and kennels close by.

No children under the age of 17 can be left alone without an adult on the property at any time. NO EXCEPTIONS.
We appreciate your business and want you all to have a great time while you stay with us. We are not a large chain hotel and want to offer all our guests an intimate, fun filled stay while on vacation. Please respect our policies and if there any questions, please don’t hesitate to come by the office and talk to us.

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Deposit, Payment, and Refund Policies:

A deposit equal to 50% of the total charge is required to confirm your reservation. Deposits are due within 5 days of telephone reservation. Balance is due upon arrival. Credit or Debit card, Cash, check, traveler's checks, Cashapp and money orders are accepted.

A deposit is a two-way transaction. It guarantees the guest that the accommodation will be held for your stay as reserved,
and it guarantees the property owners that the accommodation will be paid for as reserved. Arriving late, or departing early does not change the terms of the original reservation and payment in full is expected and required.


Once you make your reservation, your deposit is NON-REFUNDABLE but will be used towards your stay at a later date.

Should you need to cancel your reservation, we understand and sympathize with the reason, however, we must 
maintain a business policy and your deposit will ONLY be used for a stay at a later date.

SMOKING IS NOT PERMITTED INSIDE THE GUEST ROOMS, LODGE, OR COTTAGES.
Smoking is permitted on decks, patios, cottage porches, and outside the buildings. Evidence of smoking of any kind/vaping inside will result in a cleaning fee of $250. Please do not smoke inside of our buildings. 
It is the guests responsibility to educate themselves of our policies. We reserve the right to modify policies without prior notification.

Thank You and we look forward to your stay with us!

Kerry and Alicia